Detailed description of goods and/or services
Contemporary Labour Law is a monthly journal of South African labour law.

Delivery policy
Subject to availability and receipt of payment, orders will be processed within 3 working days and delivery confirmed by way of email. Print issues will be mailed monthly by ordinary post and binders and back issues will be mailed by Parcel Post. Where applicable, any back issues purchased will be forwarded by email within 3 working days of confirmation of payment.

Return and Refunds policy
The provision of goods and services by Contemporary Labour Law is subject to availability. In cases of unavailability, Contemporary Labour Law will refund the client in full within 30 days. Claims for replacement copies of print issues must be made within 6 months of date of issue. Damaged print issues or binders will be replaced free of charge provided that claims are lodged within six months of issue.

Customer privacy policy
Contemporary Labour Law shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Contemporary Labour Law bank account, the details of which are available on request to cll@workplace.co.za

Credit card acquiring and security
Credit card transactions will be acquired for Contemporary Labour Law via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Contemporary Labour Law separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility
Contemporary Labour Law takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Contemporary Labour Law chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, as Box 31380, Tokai. 7966.South Africa.

Variation
Contemporary Labour Law may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Gavin Brown and Associates based in South Africa, trading as Contemporary Labour Law with registration number 4705135166189

Contemporary Labour Law
Support : cll@workplace.co.za
Support: +27 21 788 5560

Copyright to all material in Contemporary Labour Law is asserted and reserved by the authors. No part of this publication may be reproduced or distributed in any form without the prior written consent of the publishers.